The most 'Frequently Asked Questions' of SentryNet personnel are listed below. Please review each question and click to see the answer below. If you have a specific question not displayed on this FAQ listing, then contact us today.

How do I sign up with SentryNet?
Where is the central station located?
How will the central station phone be answered?
How long has SentryNet been in business?
Is SentryNet UL certified?
Is SentryNet licensed to do business in my state?
How much is VR1, the two way voice program?
What kind of training do SentryNet operators have?
What is your average response time?
Do you have dealer finance programs?


How do I sign up with SentryNet?
Answer: You may complete the online form or print them and complete them to be returned by regular mail. You may also call 1-800-932-3304 to request a dealer pack by fax or snail mail. You will need to complete a Master Dealer Monitoring Agreement as well as an Alarm Dealer Information Form. We need hard copies with your original signature in our file within 14 days to continue monitoring your accounts.
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Where is the central station located?
Answer: SentryNet has two central stations. One is located at 121 Harvey Street in Greenville, Mississippi and the second is located at 517 North Baylen Street in Pensacola, Florida.
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How will the central station phone be answered when my customers call in?
Answer: The phone will be answered "Central Station, are you calling to cancel an alarm?" If you have any objections or special requests, accommodations can be made to suit your needs.
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How long has SentryNet been in business?
Answer: SentryNet has been monitoring alarms for homes and businesses across the United States since 1986. We now monitor over 90,000 accounts. Our president, David Avritt has worked in every aspect of the industry, from alarm installer to central station owner.
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Is SentryNet UL certified?
Answer: Yes, Sentrynet is UL/FM Certified. Click for our license numbers.
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Is SentryNet licensed to do business in my state?
Answer: SentryNet strives to meet all the licensing requirements in the states in which we do business. To request specific state licensing information contact our Licensing Coordinator at 1-800-932-3304.
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Do you have dealer finance programs?
Answer: Want to sell your accounts? Or borrow money on your existing accounts? SentryNet can put you in touch with some of the nation's top dealer financial advisors. For more information, contact our Sales Department.
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How much is VR1, the two way voice program?
Answer: VR1, the two way voice program is priced so low that every dealer can afford it. It is a natural sale for new customers and is an upgrade for existing customers. You can't afford not to invest in the latest technology for your customers. For more information on VR1, contact our sales department.
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What kind of training do SentryNet operators have?
Answer: SentryNet demands that it's operators be efficient, friendly, and courteous to both you and your customers. We know that customer satisfaction is the only thing which will keep us in business. All SentryNet operators have successfully completed a criminal background check as well as succesfully completed the SIA Certified Operators Course. When you send a signal to SentryNet, you can be assured it is responded to by a qualified, fully trained operator.
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What is SentryNet's average operator response time?
Answer: SentryNet's SIA Certified Operators average response time is under 30 seconds.
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More questions? Please contact us at 1-800-932-3304.